Privacy Statement

We respect and are committed to protecting the privacy of our website visitors and will make every effort to use appropriate measures so that the information that customers provide to us during the use of the website is confidential and protected from unauthorized access. However, we do not guarantee the prevention of all unauthorized access. In the event of unauthorized access beyond our control, the company shall not be liable in any way for any claim, dispute, or damage arising out of or in connection with that unauthorized access.

a – Collection of information: We will collect, store, and use the following kinds of personal data: information that is required to complete your tour booking such as your name, date of birth and date of arrival in Vietnam. Your contact information such as email and phone will also be collected if you choose to proceed with the booking or decide to sign up for our newsletter.

b – Use of information: Personal data submitted on this website will be used to reserve portions of the tour such as air ticket, train ticket, hotel rooms and other services where necessary. We use your contact information only when it becomes important for us to contact you regarding our Site, new services and promotions which we think you will find relevant and valuable.

c – Cookies: Our site enables the use of cookies and use this information to help diagnose problems with our server and administer our site. We also gather broad demographic information to help us improve our website quality and performance.

d – Policy amendments: We reserve the rights to update or amend this privacy policy anytime by posting a new version on our website. You should check this page occasionally to ensure you are aware of these changes.

e – Updating information: Please let us know if the personal information that we hold about you needs to be corrected or updated. Changing of names on visa documents, train tickets or flight tickets can be time-consuming and costly so we suggest you contact us immediately after spotting any inaccuracy.